Frequently Asked Questions

FAQs

I’ve submitted a job application. What’s the next step?
After you’ve applied, we’ll send an e-mail acknowledging receipt of your information.

Your résumé will be reviewed for open positions in a timely manner. Due to overwhelming responses to certain positions, it may take several weeks to complete this process. We appreciate your patience.

Then we’ll contact prospects we'd like to learn more about. Unfortunately, we're not able to make personal contact with all prospects in the selection process. You can always log in to your application profile and check your status for jobs you've applied to.

If you’re selected for an interview, we’ll contact you to outline the next steps in the process.

If you’re not selected to move forward in the recruiting process, you still may be contacted about other opportunities that align with your profile or interests.

What should I expect during the interview process?
Though the conversations vary from team to team, following is a general overview of what to expect:

• If we want to learn more, you’ll be considered for the short list and our formal interview process
• Successful applicants will be contacted for an initial discussion
• Should the discussion be a success, applicants will be scheduled to connect with other members of the interview panel—most likely via a phone or video call
• Following a successful conversation, some of our technical applicants will be asked to complete a written technical challenge; others may be asked to attend a technical interview
• If a face-to-face interview is required, it (and travel when needed) will be scheduled with you, the hiring manager, and members of the team
• If successful, Talent Acquisition will reach out to present and discuss your offer, followed by a written offer for your consideration
• Once you’ve officially accepted the offer, you’ll be contacted by Human Resources to initiate pre-onboarding tasks and background check requirements

Can I modify my job application information at any time?
Yes. You can return and modify your job application information whenever you like. Your information is secure, so you’ll need to log in to make changes.

I wanted to apply for a position that I saw here, but now it's not listed. May I still apply?
We regularly post new positions and remove positions that are no longer open or have been filled. If you’re not able to find the job number for a specific job, this means that position is no longer active and we’re no longer accepting applications for it.

Will you help me with relocation?
Depending on the level and type of position, we may have the ability to offer relocation packages to out-of-town candidates.

Does Ciena offer visas or work permits?
In most cases, candidates must be authorized to work in the country in which they are applying.

How does Ciena support new employees?
Your Ciena manager will call you (if remote) or meet with you (if local) to welcome you to the team and answer any questions you may have.

Orientation
All new hires will have a required corporate orientation, provided virtually to complete in their first week. Meetings will be scheduled for the new hire with key individuals for a functional overview of the organization and role.

If the new hire is in sales, they are scheduled for sales training according to the regional schedule.

You’ll be assigned a dedicated ‘Ciena Buddy’ to be your go-to resource for the first six months.

Day 1

• Introductions. If and where possible, we’ll connect you face to face with as many of your colleagues as we can. Being a global organization, your colleagues may be located in different geographies so some connections may be by video. We’ll set you up with equipment and log-ins to help you get situated at your new workplace.
• Lunch. On us! (if local).
• Review. Department structure, goals, work hours, expenses, paid time off requests.

Week 1

• Check-in.Your manager will check in with you every day to ensure all of your questions are answered.
• Training.Training links will be provided to complete required training and corporate orientation.
• Benefits. You’ll enroll in benefits (if applicable).

First 30 days

• Discussion. Identifying your objectives and laying out the plan for success.
• Training. Ongoing role-specific training.

How will Ciena help me progress in my career?As a Ciena employee, you’ll have access to courses and training, product certifications, tuition reimbursement, mentorship programs, management development programs, and many other tools to aid you in your continued growth and success.

What does Ciena do with my application data?

Please see our policy for details.