Ciena cares about your privacy
Ciena Corporation and its affiliated companies and subsidiaries (“Ciena”) respect your privacy and are committed to protecting it. Because your privacy is important to us, we have created this notice to provide transparency surrounding how Ciena may collect, use, and share your Personal Information and how Ciena protects your Personal Information. In this Privacy Notice, we also want to inform you about choices you can make about your Personal Information and your privacy rights.
This Privacy Notice applies to all legal entities within Ciena and describes how we collect, use, and disclose Personal Information of California residents. It also describes the choices available to you regarding collection, use of, and access to your Personal Information; how to update or correct your Personal Information, and your rights under the California Consumer Protection Act (CCPA) and the California Privacy Rights Act (CPRA).
What is Personal Information?
"Personal Information" is any information that can reasonably be used to identify a natural person and may include, but is not limited to name, address, email address, phone number, login information (such as account number, password), social media account information, IP address, or payment card number.
Under California law, Personal Information may also include information that identifies, relates to, or could reasonably be linked to a household.
What Information does Ciena collect?
Ciena does not sell or share Personal Information of those under 16 years old.
The following chart describes: the types of Personal Information Ciena may have collected over the past 12 months, the source of the Personal Information, the business purpose for collecting and disclosing the Personal Information, and the category of third party with whom the information was shared.
| Data Subject Type | Category of Personal Information | Source of Personal Information | Business Purpose for collecting Personal Information and disclosing it to Third Parties | Categories of Third Parties |
|---|---|---|---|---|
Customers, Website Visitors, Recruitment Candidates, and other individuals who may provide Personal Information to Ciena. | Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and customer account name | You | Ciena uses your Personal Information for various purposes, including providing our services, enabling your account, billing, technical support, product development, and the offering of professional services. We may also use your Personal Information to contact you regarding our products and services, including survey requests. We will use your Personal Information for marketing or other purposes unrelated to your specific service when this is in accordance with applicable data protection or privacy law and any preferences you express. If you are a recruitment candidate, we use the Personal Information you provide for the purpose of assessing your application, considering you for future positions and carrying out human resources functions in accordance with applicable law. | Third parties necessary for other operational purposes. Marketing providers, advertising networks, and analytics providers. Service Providers necessary for recruitment and hiring. |
| Customers | Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | You | We use this information to offer and provide our products and services, enable your account, and perform billing, technical support, product development, and the offering of professional services. | Marketing providers, advertising networks, analytics providers, and other third parties necessary for operational purposes. |
| Website Visitors | Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement. | The use of cookies & other technologies | We use this information for operational, performance measurement and other business purposes, and to help us deliver more relevant marketing messages. | Marketing providers, advertising networks, and analytics providers. |
| Customers & Website Visitors | Geolocation Data | The use of cookies & other technologies | We use this information for operational, performance measurement and other business purposes, and to help us deliver more relevant marketing messages. | Marketing providers, advertising networks, and analytics providers. |
| Recruitment Candidates | Professional or employment-related information. Education Information | You (either directly or via third-party websites) Recruiters, employment research firms, identity verification services, the references you provide to us, websites, and other publicly accessible data on the Internet. | We use this information provide for the purpose of assessing your application, considering you for future positions and carrying out human resources functions in accordance with applicable law. | Service Providers necessary for recruitment and hiring. |
Ciena discloses the following categories of personal identifiers. These disclosures may be considered “sales” or “sharing” under the CCPA. Where disclosures are considered “sales” or “sharing” under the CCPA, you have the right to “opt-out” as described in the “What Privacy Rights Does California Recognize” section.
| IP address, Internet, or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement. | The use of cookies & other technologies | We use this information to maintain a thought leadership position in the market, increase brand awareness, continue to drive relevant content, and better user experiences. We disclose this information to third parties who aid us in the furtherance of these purposes. | Marketing providers, advertising networks, and analytics providers. |
Sensitive Personal Information Collected:
If you are a recruitment candidate, we collect the following categories of sensitive personal information. Ciena does not use this information for the purposes of inferring characteristics.
| Racial or ethnic origin, gender, disability, religious or philosophical beliefs | You | To analyze and monitor the diversity of the workforce in accordance with applicable laws. This includes for example, compliance with equal opportunity employment laws. | None |
How long does Ciena retain my Personal Information?
We retain Personal Information we collect from you for as long as we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or deidentify it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will not attempt to re-identify deidentified data.
What Privacy Rights does California Law Recognize?
Under California law, the following rights relating to Personal Information are recognized:
- The right to know what Personal Information the business has collected about the consumer, including:
- the categories of Personal Information,
- the categories of sources from which the Personal Information is collected,
- the business or commercial purpose for collecting, selling, or sharing Personal Information,
- the categories of third parties to whom the business discloses Personal Information, and
- the specific pieces of Personal Information the business has collected about the consumer.
- The right to delete Personal Information that the business has collected from the consumer, subject to certain exceptions;
- The right to correct inaccurate Personal Information;
- The right to opt-out of sales or sharing.
- The right not to receive discriminatory treatment for the exercise of privacy rights conferred by the CCPA.
How can I exercise my rights?
You can exercise your rights by contacting us 1) via email at privacy@ciena.com or 2) by writing to Ciena at the below addresses in “How to Contact Us”:
We will verify and respond to your request consistent with applicable law. We may need to request additional Personal Information from you in order to verify your identity and protect against fraudulent requests.
If you make a request to delete, we may ask you to confirm your request before we delete your Personal Information.
Authorized agents may also submit requests using the contact information above. If you are an authorized agent making a request on a consumer’s behalf: 1) you may be asked to provide proof of the consumer’s authorization and 2) consumers may be asked to verify their identity.
How to Contact Us:
If you have any questions about this Privacy Notice, please e-mail or mail the appropriate contact below:
For Marketing Inquiries:
Ciena Corporation
ATTN: Senior Director of Digital Marketing
7035 Ridge Road
Hanover, Maryland 21076
United States
E-mail: privacy.policy@ciena.com
For All Other Inquiries:
Ciena Corporation
ATTN: Senior Corporate Counsel, Information Security and Privacy
7035 Ridge Road
Hanover, Maryland 21076
United States
E-mail: privacy@ciena.com
