When equipment fails, what if you could maintain network availability by leveraging someone else’s in-place operations to get replacement parts into your network faster, with less operational impact, and for a lower cost than you can do yourself? That's the business case for Managed Spares and Engineering Dispatch, two complementary support logistics capabilities from Ciena Services to cost effectively and rapidly ship, deliver, and replace defective parts, reducing your operational load while assuring strong ROI and high customer experience (CX).