Our resident engineer offering—with two engagement models, primarily on site or primarily remote—gives you access to an in-house Ciena expert who combines deep expertise of Ciena hardware, software, and services with a growing understanding of your network to help you operate and improve it for current demands and future growth. With outstanding CSAT scores, you’ll see why customers contract for the engineer but renew for the relationship.
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Staging in factory
This video explains how deployment-ready configurations can reduce field complexity, support more predictable timelines, improve resource utilization, and accelerate service activation. It also covers flexible staging options and support for
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Don't start a network deployment with an outdated map. Here's why.
Knowing the true condition of your fiber before deployment can reduce risk, avoid surprises, and support more confident network decisions. Ciena’s Catherine Preston-Thomas details in this blog.
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From fragmented visibility to coordinated, effective action
Dean Brewster explains why the next phase of network optimization is not just seeing clearly, but acting faster, using AI-enabled process automation to turn fragmented visibility into coordinated action across modern networks. This is the third in a
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