Our resident engineer offering—with two engagement models, primarily on site or primarily remote—gives you access to an in-house Ciena expert who combines deep expertise of Ciena hardware, software, and services with a growing understanding of your network to help you operate and improve it for current demands and future growth. With outstanding CSAT scores, you’ll see why customers contract for the engineer but renew for the relationship.
Resident engineer
Related
View more insightsWebinars
Webinar | CSP network transformation: A real-world case study with IRIS Networks, Ciena, and LightCounting
Join IRIS Networks, Ciena, and LightCounting for an insightful discussion on communications service providers’ (CSPs) network transformation.
Read moreWebinars
On-demand webinar | Unlock CSP value: How managed services can drive CSP success
In this webinar, Ciena and an IDC guest speaker discuss CSPs’ current challenges and how managed services address them and create new opportunities.
Read moreBlog
Network transformation: Understanding the challenges and opportunities
Roy Rubenstein, Consultant at LightCounting Market Research, outlines the challenges and opportunities CSPs face amid ongoing market competition and technological changes, and the critical role of network transformation to enhance revenue and
Read more