Our resident engineer offering—with two engagement models, primarily on site or primarily remote—gives you access to an in-house Ciena expert who combines deep expertise of Ciena hardware, software, and services with a growing understanding of your network to help you operate and improve it for current demands and future growth. With outstanding CSAT scores, you’ll see why customers contract for the engineer but renew for the relationship.
Infobrief
Resident engineer
Related
View more insightsBlog
Network audit: The foundation for smarter network growth
Ciena’s Stan Hawthorne explains why effective network optimization starts with network audit, which reveals hidden inefficiencies and creates a stronger foundation for growth. This is the first in a series of three thought leadership blogs
ReadBlog
Turning network complexity into measurable business outcomes
Ciena’s Gabriel Girard explains how advisory expertise, engineered processes, and advanced analytics help operators accelerate growth and reduce operational risk.
ReadBlog
A skeptic’s guide to managed NOC
Third-party NOC hesitancy is normal. In this blog, Colin Naples addresses some of the reasons operators hesitate to outsource NOC operations while offering a solution that allows them to reach the (huge) benefits.
Read