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Ciena Services

Operate

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Enable worry-free operations

Our experts anticipate problems, troubleshoot incidents, expedite repairs, and proactively assess performance. Maintenance Service provides end-to-end network support, while Managed Services provide management of your or your customers' IT infrastructure—helping you reduce risk, minimize cost, and drive exceptional customer experiences.

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Maintenance Service

From 24 x 7 x 365 in-house technical support to compelling optional capabilities, we help prevent network incidents from occurring, resolve them quickly and flexibly when they do, and manage the processes delivering those benefits.

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Managed Services

Finding the right people to manage your or your customers' multi-vendor network is challenging, and building your own network operation center (NOC) requires a large capital investment. Why not transfer the responsibility and risk to us? We manage thousands of network elements globally and continuously, with a goal of 100% uptime to enhance visibility, security, and operational efficiency.

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Build

Create your network right the first time
Consulting Service
Implementation Service
Systems Integration Service

Operate

Achieve optimal network operation
Managed Services
Maintenance Service

Improve

Continually advance network performance and your team's knowledge and skills
Learning Service
Optimization Service

Solutions services

Meet your challenges with these tailored services
All solutions