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Solutions services

Pull it all together

Whether you're transforming your network to deliver next-generation services or introducing broadband or other complex initiatives, we can help. Our people, processes, and tools can take you from concept to reality, driving exceptional customer experiences while managing costs, enhancing revenue, and mitigating risk.

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SERVICES FOR NETWORK TRANSFORMATION

Modernize your network to unlock revenue opportunities and meet sustainability goals

Harness the power of AI-driven innovation to transform your network. With our expertise, you can future-proof your network infrastructure, create new profit streams, and achieve your sustainability objectives.

Our global team has delivered complex network transformation projects, creating some of the most adaptive, customer-centric networks in the world. Our proven track record includes successful use cases such as decommissioning, site exits, technology upgrades, and network consolidation and migration.

Driven from our network transformation Center of Excellence (CoE), our experts use a field-proven process supported by our Network Transformation Suite of tools and customizable software capabilities. This combination ensures efficient and low-risk delivery of your network transformation project.

INFOBRIEF

Network transformation

Future-proof your network by enabling AI-driven innovation, unlocking new revenue streams, and achieving sustainability objectives

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SOLUTIONS

Services for transformation

Accelerate your network transformation with our industry-leading experts, field-proven analytical tools, and tailored approach and methodology.

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SERVICES FOR BROADBAND

Accelerate time to market while reducing risk

You know how important broadband is to your organization. But do you have the resources to get it right the first time?

Great technology is just the start. We help you turn that technology into a cohesive broadband business solution. We start with planning, design, and integration, anchored by our customizable reference blueprint, harnessing both Ciena's portfolio and third-party components.

We drive smooth installation with an integrated deployment model, including fully staged cabinets ready to ship to your site. We provide rollout assurance with a designated engineer supporting initial turn-up and/or service rollout for 90 days. And our marketing professionals promote broadband to your customers with Marketing as a Service (MaaS).

Finally, from core to access, our managed network operation center (NOC) provides visibility and management for your full multi-vendor network, while Maintenance Service delivers maximum performance and uptime.

Everything is designed to accelerate time to market (TTM) while reducing risk and cost―empowering you to hit the ground running. Don't reinvent the wheel. Benefit from our expertise.

Video

Ciena Services for Broadband Access

Turning the right broadband technology into a profitable business solution takes the right services partner. Don’t reinvent the wheel―Trust our team of experts to reduce risk and accelerate your time to market.

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Infobrief

Ciena Services for Broadband Access

To help you successfully make broadband access a market reality, Ciena takes a deliberately different, integrated approach. Our unique reference architecture integrates Ciena’s broadband technology with a range of pre-validated third-party components and then stage, deploy, manage, and support it. We’ll even market it for you. By leveraging our expertise, you accelerate time-to-market, reduce risk and cost, and successfully roll out this essential service to your customers.

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SOLUTION

Broadband

Ciena’s broadband solution provides a new way to build and evolve fiber access networks with the flexibility and dynamic scalability operators haven’t had before.

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NAVIGATOR HOSTED SERVICE

Gain full network control without the complexity and expense

Access a premium, cloud-based service deployed, managed, and maintained by our experts in a dedicated, hosted infrastructure, tailored to your network configuration and functional needs. Our dedicated hosted solution eliminates up-front expenditure and ongoing maintenance overhead associated with on-premises equipment.

Navigator Hosted Service provides full control of your network with access to the latest sophisticated Navigator Network Control Suite features. It minimizes risk and simplifies network management without the complexity of handling the IT infrastructure.

Infobrief

Ciena Services for Navigator Network Control Suite

Enterprises and consumers are demanding high quality, high bandwidth services that are always available, everywhere. As a network operator, you face many challenges to keep up as you adopt new technologies like 5G, NFV, SD-WAN, and AI into your networks. These market dynamics are driving network transformation and require operational automation.

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Product

Navigator Network Control Suite

Meet Navigator Network Control Suite™  (Navigator NCS), the software suite that helps you meet your operational goals and maximize your network performance.

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Services for WaveRouter

Get the most from breakthrough technology

With the groundbreaking WaveRouter® family,  Ciena has rethought, redesigned, and redefined what a routing platform architected for the converged metro looks like. It's purpose-built for unparalleled operational simplicity, scalability, and sustainability. As with any new approach, harnessing its full potential will benefit from the unique insights that only an insider can deliver.

Ciena Services has the people, processes, and tools to ensure that your metro routing with WaveRouter is done both differently and right.

Infobrief

How can Services make your WaveRouter deployment a reality

‘Go slow to go fast.’ ‘Spend money to make money.’ ‘Less is more.’ Life is full of beneficial paradoxes. Leveraging the inherent advantages of Ciena’s new WaveRouter™ in your metro network will also benefit from some similar thinking: Adding Ciena Services to your team along with a little added cost now will help you fully realize the benefits of this radically simpler and more cost-effective platform.

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Blog

Leveraging the right experts to capitalize on breakthrough technology

Ciena’s new WaveRouter is pure ‘clean-sheet’ thinking, purpose built, and carves out a new role in the network. Learn how you can depend on Ciena Services' experts to give yourself every assurance of success up front.

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Services for managed operations

Access coordinated and unified turnkey network operations

With services for managed operations, you can transfer the build and management of your network to us—minimizing risk, ensuring high network availability, and simplifying network operations.

We provide a flexible suite of services with capabilities such as network design and deployment, managed NOC, technical support, managed spares, and engineering dispatch to ensure your network is built right the first time and continues to operate at peak performance.

Focus your critical resources on what matters most—customer acquisition and other revenue-generating activities.

Blog

Unleashing the power of managed operations for network cost reduction

Managing your network operations can be complex, costly, and time-consuming, but what if there was a better way? Phil Corey, Senior Director of Services Product Line Management at Ciena explains.

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Build

Create your network right the first time
Consulting Service
Implementation Service
Systems Integration Service

Operate

Achieve optimal network operation
Managed Services
Maintenance Service

Improve

Continually advance network performance and your team's knowledge and skills
Learning Service
Optimization Service

Solutions services

Meet your challenges with these tailored services
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