Interest in using artificial intelligence (AI) to optimize the way we work has surged across many industries, and communications service providers (CSPs) are no exception. In their ongoing evolution from telcos to digital techcos, CSPs are exploring numerous AI models and AIOps use cases to streamline their operations, increase innovation, and improve the customer experience. As a key enabler for CSPs’ business growth, the operations support system (OSS) plays a critical role in accelerating the shift to AI-driven operations.
Having embraced AI, machine learning, and analytics across the Blue Planet Intelligent Automation Portfolio for many years, we understand there are key principles for building a modernized, AI-ready OSS—having an open and extensible AI framework and a single source of truth for network resources.
Without cloud-native automation, you can't "AI" what you can't see
To be ready for AI integration, CSPs first need a clean and accurate view of their network data and network inventory. Blue Planet’s Gabriele Di Piazza explains how our Cloud Native Platform and AI Studio can help.
Read the blogBringing AI options to AIOps
In this blog, Gabriele Di Piazza explains how operators can leverage pre-built use cases in Blue Planet’s new AI Studio while also using their own and third-party AI models.
Read the blog
Blue Planet is helping Lumen create a digitized, AI-ready network
“A single source of truth for our network inventory and data integrity is core to Lumen’s transformation to create a digitized, AI-ready network—one that can quickly address customer needs driven by the major demand for connectivity fueled by AI.”
Kye Prigg
Executive Vice President, Enterprise Operations
Access a single source of truth for the network
As CSPs work toward consolidating all their data into large, distributed data lakes, a current and accurate view of their physical and cloud-based network resources is imperative for enabling the shift toward more AI-driven operations. Our Blue Planet Inventory (BPI) software provides end-to-end visibility of all network and service inventory data, allowing CSPs to efficiently use AI and automation to streamline their operational workflows. Dynamic inventory provides the foundation for a modernized, AI-ready OSS optimized for delivering on-demand digital services.
Use an open and extensible
AI framework
With AI evolving at such a rapid pace, CSPs need an open and extensible software framework for managing AI implementations within their OSS. Our AI Studio provides an extensible software environment that helps CSP data science teams and digital architects design, pilot, and deploy new AI models for optimizing their operations. Beyond simplifying the execution and maintenance of Blue Planet’s prebuilt AIOps use cases, AI Studio’s open approach enables a “bring your own AI” capability that prevents lock-in to any specific generative AI large language model or other third-party AI solution.
Shaping the future of AI together
At Blue Planet, we’re focused on helping our customers use AI and automation to streamline their network and service operations. Our cloud-native open and modular solutions simplify the transformation from legacy systems to a modernized, AI-ready OSS optimized for enabling business growth.
Contact us to learn more about our AI-powered products and solutions.